Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is educated to immediately address all of our Linux cloud web hosting users’ problems and advise inquiries. Via our ticket system, it will be possible to submit your request and a support team fellow member will likely get back to you in less than max an hour. In actual fact, practice has shown us that the common reply period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is delivered by a group of competent professionals who’re prepared to respond to your request immediately. You can easily get in touch with the tech support staff by starting a technical support ticket from your Control Panel or by submitting us an e–mail. On business days, you may as well call us on the phone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a broad education base into the Control Panel that will help you get handy step–by–step directions at any time. Each part of the Control Panel features its own contextual help area presenting a variety of how–to content articles. We have also made video lessons to offer you a more effective visual representation of exactly how to complete any presented activity.