Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Answer Guarantee

  • Each ticket that you submit to the technical assist staff will be handled in up to 1 hour. All popular problems are going to be responded to straight away. Nevertheless, if the support inquiry you have posted requires help from a qualified technician, we are going to send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Qualified Technical Assist Service

  • We are on line for you around the clock to give you information and tech support as well as to aid you with any problem that you may come across while controlling your virtual server. We can easily help you with all pre–configured apps, plus your Operating System, server admin panel (in accordance with the VPS type) and the Control Panel designed solely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • In the Control Panel that is offered gratis in your virtual server, you can find a content rich Help section, that includes everything you should be aware of when supervising your web–sites and software packages. We have included a wide array of how to reports and video guides that present the essential website supervision tasks in an easy to comprehend fashion.