A 99.9% Server Uptime
We’ve set up our cloud web hosting system using reliable hardware and significantly customized software. Our system administrators have installed a modified version of Security–Enhanced Linux on our physical servers to guarantee optimal security and reliability. We’ve set up several anti–DoS mechanisms coupled with highly efficient firewall software to make sure our network is impregnable and secure.
All our Linux cloud web hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, the guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is crucial to also build your own network architecture. This is why we set up a custom internal network in all our datacenter facilities. Relying on high–end Juniper routers and switches, our internal network allows for ultrasonic data transmission speeds and is completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, no matter which hosting solution you’ve selected.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your cash at stake, you cannot feel truly secure. This is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel pleased with our service or if you would like to get an even more robust hosting solution, like a Linux VPS web hosting or even a Linux dedicated servers hosting – we will give you a full refund, without concealed costs or repayment charges.
24/7 Technical Support
If you own a hosting firm, your technical engineers are of highest importance. That’s why we have attentively gathered a very proficient group of customer service technicians, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All technical support questions are replied to within sixty minutes and our average ticket response time is under twenty minutes!