Many individuals who begin using their first web hosting account, or switch companies, frequently have questions in regard to how certain procedures are completed or experience predicaments when setting up different things, including emails, website settings, and so on. This is the reason why, a lot of hosting companies have compiled documentation with the most standard questions and problems so as to help their customers obtain information quickly and easily. Consequently, the client service team members can focus on real issues that given clients may be experiencing, because the solution for the minor things will be available on the World Wide Web and customers can deal with them without having to touch base with the customer service team. Having exhaustive documentation is critical, particularly for new customers with no experience, because the hosting service entails a huge amount of features and many people can become bewildered about what action to take. A good knowledge base can both help you execute the operations that you want and find out how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting that we are offering come with an extensive knowledge base where you can find all you should know about your web hosting account. Whether you’re intending to set up a brand new database, to forward a domain using an .htaccess config file or to set up an email address on your computer or handheld device, you can simply read our help articles and all the info that you need will be there. When you visit a specific section of your Hepsia hosting Control Panel, you’ll see articles that pertain to the features that can be accessed through it. In case you prefer to see the complete article collection and get acquainted with all the features that Hepsia is offering, or only to read generic information about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our absolute best to cover any challenge that you could possibly bump into, but in case you don’t find the info that you require, you can always contact us, as our customer care staff is available 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the extensive online support documentation that we’ve compiled for you. The articles themselves include general info about our web hosting services, educative tutorials about the various features that you can make use of, along with troubleshooting instructions that can help you correct common issues that you may bump into. The topics that we’ve covered encompass just about everything, from easy things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a particular Control Panel section will always be available on the right side of the page that you are on, while the whole article list can be accessed through the all-inclusive Help section.