When your website hosting provider provides live chat support, you'll be able to speak to a representative in real-time and learn useful info or get a problem resolved promptly. The key advantage of using chat rather than calling to consult with a live person is that you need just a computer with web access, so that you will not pay any charges when you're in another country or state. What's more, it is much simpler to copy and paste data such as domains, usernames or error messages in other words details that are sometimes hard to provide to the other side on the phone. The live chat is also a considerably faster option to contact your web hosting company's support crew as compared to using a ticketing system. Last, but not least, when some problem needs a little more time to be dealt with, you can do something else while you wait for assistance on the live chat, so that you will not waste time - something that's impossible when you're on the phone.

Live Chat Support in Cloud Web Hosting

As part of the support services that we provide for all our Linux cloud web hosting, you will find live chat support that is available every day, even on holidays. You can contact us regardless of whether you already have an account or not, since we can help you with all sorts of things, ranging from giving you common info about our services in case you aren't our client yet and you're thinking about purchasing one of our packages, to helping you with setting up an e-mail account in an e-mail client. A part of the problems are more complicated and time-consuming, which means that you'll have to use the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with all our Linux semi-dedicated hosting, you'll be able to find the replies for any questions you may have or have a lot of problems resolved instantly. Our chat service is accessible every single day, therefore you can speak to a representative even on holidays and weekends. If you are unsure which package is better for your websites or if our revolutionary cloud hosting platform matches some system requirements, you may join the live chat prior to purchasing anything. If you're a current customer, you'll be able to receive more details about account settings, billing issues and a number of common tech issues you may encounter, for instance when you are unable to set up an e-mail account in a client on your computer. The live chat will save you plenty of time regardless where you are or when you contact us.